One of the fintech players who has best interpreted the philosophy of open banking with concreteness and initiative is PayDo. We asked their CEO Donato Vadruccio to tell us about the steps taken so far with Plick, his vision and plans for the future.
Open Banking in Italy. How is it developing from your point of view and what could still be done?
Open Banking is an unstoppable process because it is useful to all actors giving them the ability to offer the best services to users allowing the acceleration of innovation. The model, initially born in Europe on the basis of needs and intuitions, has seen a recent acceleration thanks to the European directive PSD2. Although Open Banking in Italy is now a reality, at present its concrete implementation seems to be lower than in other European countries.
We can say that the great challenge of digital transformation, necessary for our country’s system, passes through both Open Banking and API with the support of the fintech ecosystem which is in turn able to be a partner in the realization of this great opportunity of acceleration for the banking system, from credit to payments just to name a few examples.
Open Banking is synonymous with collaboration. In my opinion, we need to build a lot in the co-creation of useful services for companies and end-users.This can be achieved with more joint input from the different actors, banks, fintechs, companies, etc. In addition, some of the ongoing PSD2 interventions will simplify access and use of services.
In short, Open Banking can make a decisive contribution to the process of digitisation of financial services, but, above all,it can bring great added value to households and businesses.
How did Plick seize the Open Banking opportunity?
Open Banking represents the natural path for those who, like us, are fintech operators and provide high value-added services to Banks, Payment Institutions and Electronic Money Institutions throughout Europe and can seize the opportunity provided by Open Innovation.
We have built a flexible infrastructure, which operates exclusively through APIs. We immediately seized the opportunity to publish our APIs on the main Open Banking platforms in order to shape open initiatives. On the one hand, this model facilitates the technical activation of Banks, Payment Institutions and also companies that use these platforms and, at the same time, enables the creation of high value-added services based on customisation, including process customisation.
I would like to remind you that PayDo with Plick has all the requirements to be a concrete partner, whose objective is to support and be an enabler, and not a competitor. We enable simplified payments, which are very useful for companies and individuals, with the possibility of affecting the processes related to the payment itself.
Which collaborations have you undertaken with both banks and platforms and with what results?
At the moment there are several banks and IMELs, in Italy and abroad, with whom we collaborate and to whom we provide our platform with different services, both for their retail and corporate clients. As far as Open Banking platforms are concerned, our APIs are present on Fabrick, Nexi Open and Cedacri, which are synonymous with guarantee and competence, and represent a further sign of trust for us. As mentioned earlier, the concrete result of these collaborations is mainly the advantage of simple integration and, in particular, the possibility of jointly building customised solutions, based on the specific needs of banks, IMELs or companies. These solutions often solve the need for optimisation of processes and underlying information, and not only of the payment in the strict sense of the word, which is obviously simplified thanks to Plick, which sends it via WhatsApp, SMS or email even without knowing the IBAN, throughout Europe and even in bulk.
This collaboration has enabled Open Banking platforms to implement solutions for businesses: for example, it guarantees mass mailings, such as in the case of refunds to customers by utilities or consumer credit companies or claims payments for insurance companies.
What are your next projects?
We are working on further consolidating our business in Italy, thanks to the partners who continue to choose us. We will continue to develop new services, such as the very recent “Digital Letter of Credit”, which was initially created to meet the specific needs of a biomedical company. We will soon be announcing new partnerships to support payment solutions and in some cases specific supply chains that will further demonstrate the open nature of our project.
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